Privacy Policy
One of our main priorities is the privacy of our visitors. It’s our policy to respect your privacy and comply with any applicable law and regulation regarding the personal information we collect about you through our websites, and through any associated services, apps, and third-party platforms we may use.
This policy was last updated on July 14, 2021
Shortcuts
- SECTION 0 - INFORMATION WE COLLECT
- SECTION 1 - HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
- SECTION 2 - CONSENT
- SECTION 3 - DISCLOSURE
- SECTION 4 - STORING AND PROTECTING YOUR PERSONAL INFORMATION
- SECTION 5 - THIRD-PARTY SERVICES
- SECTION 6 - SECURITY
- SECTION 7 - AGE OF CONSENT
- SECTION 8 - YOUR RIGHTS AND CONTROLLING YOUR PERSONAL INFORMATION
- SECTION 9 - USE OF COOKIES
- SECTION 10 - OTHERS
- SECTION 11 - CHANGES TO THIS PRIVACY POLICY
- QUESTIONS AND CONTACT INFORMATION
SECTION 0 – INFORMATION WE COLLECT
Personal information is any information about you which can be used to identify you. Any information we collect may be automatically collected (i.e. information automatically sent to us by your devices when you access our services) or voluntarily provided (i.e. information you knowingly and actively provide us).
Automatically collected information
Our servers automatically log standard data provided by your web browser when you visit our website. This data may include your device’s IP address, device type, operating system, browser type and version, the pages you visit, the time and date of your visit, time spent on each page, and other details about your visit or device.
Device data we collect can depend on the settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
Additionally, if you encounter errors on this site, we automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other information relating to the problem. You may or may not receive notice of such errors.
Please be aware that while this information may not be personally identifying by itself, it is possible to combine it with other data to personally identify individual persons.
Voluntarily provided personal information
When you use our product order form, we ask for personal information such as your name, email address, phone number, website address, billing address, and payment information.
When you contact us, submit a review, or interact with us on social media, we may collect the personal information associated with your activity, such as your name and profile.
When you sign up and/or subscribe to our forms, mailing lists, and marketing campaigns, we ask for personal information such as your name, email address, and phone number.
When you sign up for and/or use our affiliate and or reseller programs, we may collect the personal information associated with your affiliate account, to the extent permitted by our third-party program providers.
User-generated content
We consider user-generated content to be reviews of our service, voluntarily submitted by our users and customers through our website feedback widget, and our ticketing system. We may use personal information in order to attribute user-generated content we publish on our site and on other platforms (including social media platforms).
Please be aware that any content you submit for the purpose of publication may be public after posting (and subsequent review or vetting process). Once published, it may be accessible to third parties not covered under this privacy policy.
SECTION 1 – HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
In General
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing with your permission, we may send you emails about our store, new products and other updates.
Performance of a Contract or Transaction
Where you have entered into a contract or transaction with us, or in order to take preparatory steps prior to our entering into a contract or transaction with you. For example, if you purchase a product or service from us, we would need to use your personal and payment information in order to process and deliver your order to you.
Our Legitimate Interests
Where we assess it is necessary for our legitimate interests, such as for us to provide, operate, improve and communicate our services. For example, we collect technical information about your device in order to improve and personalize your experience of our app. We consider our legitimate interests to include research and development, understanding our audience, marketing and promoting our services, measures taken to operate our services efficiently, marketing analysis, and measures taken to protect our legal rights and interests.
Compliance with Law
In some cases, we may have a legal obligation to use or keep your personal information. Such cases may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. If you have any further enquiries about how we retain personal information in order to comply with the law.
Collection of your personal information
We may collect personal information from you when you purchase any products through our site; sign up and engage with our affiliate program; sign up to receive updates from us via email or social media channels; post a comment or review or otherwise participate in our online community; use a mobile device or web browser to access our content; contact us via email, social media, or on any similar technologies; or mention us on social media.
Processing your personal information
We may collect, hold, use, and disclose information to enable you to access and use our website, associated applications, and associated social media platforms; to provide you with our platform’s core features and services; to process and transactional or ongoing payments; to deliver products, services and/or affiliate earnings to you; to enable you to customise or personalise your experience of our website; to attribute any reviews you submit that we publish on our website and social media channels; to contact and communicate with you; for internal record-keeping and administrative purposes; for analytics, market research, business development, and technical assessment, including to operate our website, associated applications, and associated social media platforms; for advertising and marketing, including to send you promotional information about our products and services; to comply with our legal obligations and resolve any disputes that we may have; to consider your employment application; and for security and fraud preventions, and to ensure that our sites are safe, secure and used in line with our Terms of Service.
We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, we may combine personal information voluntarily provided in an email enquiry with analytics data to understand regional demands for our products.
Data Controller / Data Processor
The EU General Data Protection Regulation distinguishes between organizations that process personal information for their own purposes (known as “data controllers”) and organizations that process personal information on behalf of other organizations (known as “data processors”). Within the bounds of this definition, ZAB Design is a data controller with respect to the personal information you provide to us.
SECTION 2 – CONSENT
You may withdraw your consent at any time using the facilities we provide; however this will not affect any use of your information that has already taken place. For example, you may consent to providing your email address for the purpose of receiving marketing emails from us. While you may unsubscribe at any time, we cannot recall any email we have already sent. If you have any further enquiries about how to withdraw your consent, please feel free to enquire using the details provided in the QUESTIONS AND CONTACT INFORMATION section of this privacy policy.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@zabdesign.com.
SECTION 3 – DISCLOSURE
We may disclose personal information to a parent, subsidiary, or affiliate of our company; third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators; our employees, contractors, and/or related entities; our existing or potential agents or business partners; courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights; third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you; third parties to collect and process data; an entity that buys, or to which we transfer all or substantially all of our assets and business.
We may also disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Third parties we mainly use include Google Marketing Platform, Google Analytics, Google Adwords, Google Optimize, Google Tag Manager, and Google Data Studio for analytics, search engine marketing, and A/B testing; Amazon AWS, Microsoft Azure, Google GCP, VMware Cloud, and Liquidweb for our web hosting, data hosting and data storage; and Stripe, PayPal, and Zelle for processing payments.
SECTION 4 – STORING AND PROTECTING YOUR PERSONAL INFORMATION
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required for its intended purpose, we will delete it or make it anonymous by removing all details that identify you.
However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.
Our Website is hosted on servers leased by ZAB Design from our third-party providers/vendors. They provide us with the essential tools that allow us to make and offer our products and services to you.
Your data is stored through our vendors’ data storage, databases, and the general application. They store your data on secure servers behind advanced firewalls maintained by IT security professionals.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using Transport Layer Security (TLS)/Secure Socket Layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Children’s Privacy
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.
SECTION 8 – YOUR RIGHTS AND CONTROLLING YOUR PERSONAL INFORMATION
Your choice:
By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.
Information from third parties:
If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
Marketing permission:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access:
You may request details of the personal information that we hold about you.
Correction:
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
Complaints:
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.
Unsubscribe:
To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.
Restrict:
You have the right to request that we restrict the processing of your personal information if (i) you are concerned about the accuracy of your personal information; (ii) you believe your personal information has been unlawfully processed; (iii) you need us to maintain the personal information solely for the purpose of a legal claim; or (iv) we are in the process of considering your objection in relation to processing on the basis of legitimate interests.
Objecting to processing:
You have the right to object to processing of your personal information that is based on our legitimate interests or public interest. If this is done, we must provide compelling legitimate grounds for the processing which overrides your interests, rights, and freedoms, in order to proceed with the processing of your personal information.
Data portability:
You may have the right to request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may also have the right to request that we transfer this personal information to a third party.
Deletion:
You may have a right to request that we delete the personal information we hold about you at any time, and we will take reasonable steps to delete your personal information from our current records. If you ask us to delete your personal information, we will let you know how the deletion affects your use of our website or products and services. There may be exceptions to this right for specific legal reasons which, if applicable, we will set out for you in response to your request. Please be aware that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, like reviews and attribution, even after you have requested deletion of the information from our services.
SECTION 9 – USE OF COOKIES
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.
Please refer to our Cookie Policy for more information.
SECTION 10 – OTHERS
Business transfers
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.
Limits of our policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
SECTION 11 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@zabdesign.com.
[Re: Privacy Compliance Officer]
SECTION 0 – INFORMATION WE COLLECT
Personal information is any information about you which can be used to identify you. Any information we collect may be automatically collected (i.e. information automatically sent to us by your devices when you access our services) or voluntarily provided (i.e. information you knowingly and actively provide us).
Automatically collected information
Our servers automatically log standard data provided by your web browser when you visit our website. This data may include your device’s IP address, device type, operating system, browser type and version, the pages you visit, the time and date of your visit, time spent on each page, and other details about your visit or device.
Device data we collect can depend on the settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
Additionally, if you encounter errors on this site, we automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other information relating to the problem. You may or may not receive notice of such errors.
Please be aware that while this information may not be personally identifying by itself, it is possible to combine it with other data to personally identify individual persons.
Voluntarily provided personal information
When you use our product order form, we ask for personal information such as your name, email address, phone number, website address, billing address, and payment information.
When you contact us, submit a review, or interact with us on social media, we may collect the personal information associated with your activity, such as your name and profile.
When you sign up and/or subscribe to our forms, mailing lists, and marketing campaigns, we ask for personal information such as your name, email address, and phone number.
When you sign up for and/or use our affiliate and or reseller programs, we may collect the personal information associated with your affiliate account, to the extent permitted by our third-party program providers.
User-generated content
We consider user-generated content to be reviews of our service, voluntarily submitted by our users and customers through our website feedback widget, and our ticketing system. We may use personal information in order to attribute user-generated content we publish on our site and on other platforms (including social media platforms).
Please be aware that any content you submit for the purpose of publication may be public after posting (and subsequent review or vetting process). Once published, it may be accessible to third parties not covered under this privacy policy.
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing with your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
You may withdraw your consent at any time using the facilities we provide; however this will not affect any use of your information that has already taken place. For example, you may consent to providing your email address for the purpose of receiving marketing emails from us. While you may unsubscribe at any time, we cannot recall any email we have already sent. If you have any further enquiries about how to withdraw your consent, please feel free to enquire using the details provided in the QUESTIONS AND CONTACT INFORMATION section of this privacy policy.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@zabdesign.com.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – HOSTING
Our Website is hosted on servers leased by ZAB Design from our third-party providers/vendors. They provide us with the essential tools that allow us to make and offer our products and services to you.
Your data is stored through our vendors’ data storage, databases, and the general application. They store your data on a secure server behind a firewall.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using Transport Layer Security (TLS)/Secure Socket Layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Children’s Privacy
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.
SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@zabdesign.com.
[Re: Privacy Compliance Officer]
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